RevoTRAC, LLC
Last modified: July 2025
This Privacy Policy (“Policy”) explains how RevoTRAC, LLC and its affiliates and subsidiaries (“Company,” “we,” “our” or “us”) collect, store, use, disclose and otherwise process the information about you in the course of our business. Our business (collectively, our “Services”) includes when you visit our websites that link to this Policy, use our software-as-a-service (“SaaS”) services, application and programs as a Subscriber and through other means including partner programs, sales and marketing activities.
We provide our Services to our Subscribers under an Agreement; it governs use by a Subscriber’s Authorized Users only and allows those Authorized Users to enter data into the Service. Because the Service is SaaS-based, the Authorized Users may access and use the Service from anywhere in the world, subject to Company’s Terms of Use and any applicable laws.
This Policy does not apply to any content entered into the Service by Authorized Users and defined as Subscriber Data. Where Subscriber Data is described, 1) Company is processing Subscriber Data as a processor and Subscriber is in control of and responsible for collection and use of Subscriber Data.
We recommend you read and understand this Policy completely, including the additional documents included at the links provided.
The personal information we collect when you use the Services, including when you sign up to the Service and the reasons why you are asked to provide it are explained when we ask you to provide your personal information. Our Company will tell you prior to collection whether providing personal information is necessary or voluntary.
When using the Services, we may collect your name, email, postal address, phone number and other information you provide via the Services when, for example, you submit inquiries, request more information about our services, complete surveys or download Company documents, provide feedback about our Services or register for sales events or marketing activities.
When you register to use our Service, we may collect your personal information (like your full name and contact information). We may share some of this information if you have asked us to work with a Third Party of your choosing. We do not sell any personal information.
When using the Services, we automatically collect certain information when you visit or use the Service, including your use of this website. This information may reveal your identity and may include information about the specific computer or device you are using, such as your computer’s operating system and Internet Protocol (IP) address. We also automatically collect and store information about your activities on our websites, such as information about how you came to and used our Services, event information (like access times and browser type and language) and data collected through cookies and other similar technologies that uniquely identify your browser, computer and/or other device.We may share information about your computer or other device with our third-party service providers for information and network security, including fraud detection.
When using the Service, we automatically collect certain data relating to the performance and configuration of our Service and our Subscribers’ and Authorized Users’ consumption, use of, and interaction with the Service (collectively, “Service Data“). While Service Data usually does not involve personal information, it may include such data in the following instances:
Service Data is used by Company for (a) providing, supporting and operating our products and services, (b) network and information security and (c) to analyze, develop and improve our products and services.
From time to time, we may obtain information about you from third party sources, such as public databases and websites, resellers and distributors, joint marketing or business partners, security and fraud detection firms and social media platforms. Examples of the information we may receive from other sources include: account information; page-view information; contact information from business partners with whom we operate co-branded events, services and marketing campaigns or joint offerings; search results and links, including paid listings (like sponsored links); and if relevant, credit history information from credit bureaus.
You may be able to use social media widgets such as the Facebook ‘Like’ button on our Platform. These widgets will collect your IP address and identify which page you are visiting on our Platform, and make your preference information available to third parties. The information collected by such widgets is controlled by third party privacy policies.
We reserve the right to use one or more third party service providers to serve ads on the Service and/or other websites. These third parties may automatically collect and use certain information about your online activities, either in our Services or other websites, such as your IP address, your ISP and the browser you are using. They do this using cookies, clear gifs and similar tracking technologies. Information collected may be used, alone or in combination with information about you that we obtain from other sources (like our data partners and offline customer data). This information is used mainly to deliver advertising targeted to your interests, including serving ads related to our products or services when you access and use other websites and to better understand the usage of the Service tracked by these third parties.This Policy does not apply to, and we are not responsible for, cookies or clear gifs in third party ads, and we encourage you to check the privacy policies of advertisers and/or ad services to learn about their use of cookies and other technology.
We use personal information collected via the Services and through other means (e.g., in person) for purposes described in this Policy, including using your information to:
We do not share your personal information with third parties other than as follows:
We take all reasonable steps to protect your personal information to prevent loss, misuse, unauthorized access, disclosure, alteration or destruction. We use appropriate technical and organizational measures to protect your personal information, including: physical access controls, encryption, firewalls, intrusion detection and network monitoring appropriate to the type and scope of data processing. This information is held in confidence.
The safety and security of your personal information also depends on you. When we have given you (or when you have chosen) a password for access to certain parts of our Service, you are responsible for keeping that password confidential. We ask you not to share your password with anyone. You are responsible for compliance with our privacy and security recommendations.
As a Subscriber or Authorized User, you can review and change your personal information by logging into our Service and visiting your account profile page.
For use of the Services other than our SaaS Services, you may opt out of receiving promotional emails from us by following the instructions in those emails. If you opt out, we may still send you non- promotional emails, such as emails about your accounts or our ongoing business relations.
If you are looking to exercise your consumer rights under the California Consumer Privacy Act (CCPA), please refer to the California Residents: CCPA Consumer Rights statement for more information.
In the United States, the Family Educational Rights and Privacy Act (FERPA) (20 U.S.C. § 1232g; 34 CFR Part 99) is a Federal law that protects the privacy of student education records. FERPA gives parents certain rights with respect to their children’s education records, which transfer to the student when he/she reaches the age of 18 or attends a school beyond the high school level. Any United States academic institution that is subject to FERPA must assess for themselves whether and how its use of a cloud service affects its ability to comply with FERPA requirements. Company commits to 1) using Subscriber Data only to provide organizations with our cloud services and does not mine Subscriber Data for advertising, 2) not disclose Subscriber Data except as the educational institution directs, as described in the Agreement, or as required by law and 3) not require sensitive student information or student educational records to support any application functionality or feature. Company advises educational institutions against sharing education record information in our Services, including first and last names, because inclusion has no relevance. Further, an assigned student identification numbers shall afford the same usability of our Services.
In the United States, websites and/or online applications and services that are collecting information from children under the age of 13 are required to comply with U.S. Federal Trade Commission (FTC) Children’s Online Privacy Protection Act (COPPA). Our Services are not intended for children under 13 years of age, and no one under age 13 may provide any information to the Services. We do not knowingly collect personal information from children under 13. If you are under 13, do not use or provide any information into our Services, make any purchases through the Service, use any of the interactive or public comment features of the Service or provide any personal information about yourself to us, including any screen name or user name you may use. If we learn we have collected or received personal information from a child under 13 without verification of parental consent, we willdelete that information. If you believe, we might have any information from or about a child under 13, please contact us.
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to comply with applicable legal, tax or accounting requirements, to enforce our agreements or comply with our legal obligations). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing, until deletion is possible. When processing Subscriber Data on behalf of our Subscribers, we will retain Subscriber Data for as long as the Subscriber instructs us to and/or as required by applicable law.
The California Consumer Privacy Act (“CCPA”) provides some California residents with the additional rights listed below. You may be able to exercise these rights. Please contact us using the “Exercising Your California Privacy Rights” section below to learn more.
Right to Know. You may have the right to know and see what data we have collected about you over the past twelve months, including:
Right to Delete. You may have the right to delete the personal information we have collected from you (and direct our service providers to do the same).
Other Rights. You may be able to request certain information about our disclosure of personal information to third parties for their own direct marketing purposes during the preceding calendar year. This request is free and may be made once a year. You may also have the right not to be discriminated against for exercising any of the rights listed above.
Exercising Your California Privacy Rights. To submit a request, please contact us:
We post all changes we make to our privacy policy on this page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Services and this privacy policy to check for any changes. We are committed to security and the protection of your personal information and we will not materially change our policies and practices to make them less protective of your personal information collected in the past without your consent.
To ask questions or comment about this privacy policy and our privacy practices, contact us at: help@revotrac.com, or RevoTRAC, LLC, 5900 Balcones Drive, Suite 100 Austin, TEXAS 78731 USA.